MissoulaRecruiter Since 2001
the smart solution for Missoula jobs

Center Receptionist

Company: Takeda Pharmaceutical
Location: Missoula
Posted on: March 15, 2020

Job Description:

About BioLife Plasma Services
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, well support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
OBJECTIVES/PURPOSE
Provides receptionist support to the plasma collection center, under the general direction of the Plasma Center Manager. Primarily provides customer service and performs administrative duties.
All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.
ACCOUNTABILITIES
Administrative functions related to new donors, repeat donors and SPE only donors that include but are not limited to (60%):
o Verifying appointment times
o Assisting donors with future appointments
o Ensuring repeat donors scan in electronic system
o Creating or pulling donor record files
o Verifying prior donations
o Requesting identification for new donors
o Notifying the appropriate personnel that visitor/donor has arrived
o Contact donors to remind them of physical appointments
o Maintain orderly filing system, purging records as needed
Answers incoming phone calls in a timely manner exhibiting strong customer service skills. (20%)
Greets all visitors to the facility including new and repeat donors in a timely manner exhibiting strong customer service skills (20%)
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
Incumbent should have strong interpersonal skills and be an excellent communicator who can successfully
Job Description / Role Profile
Page 2 of 2 Job Description/ Role Profile
interact with visitors and customers.
Requires excellent English language comprehension, both written and verbal
Ability to perform basic functions on a computer; ability to type.
Must be able to prioritize work and handle multiple projects simultaneously
Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate rec- ords.
Leadership
Integrity
Fairness
Honesty
Perseverance
Putting the patient at the center
Building trust with society
Reinforcing our reputation
Developing the business
Decision-making and Autonomy
Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
Refers to management team for escalated donor/employee concerns (internal)
Interaction
Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
Attend staff meetings and other team meetings as required.
Good verbal communication and customer service skills.
Ability to multi-task and work as a team player.
Innovation
Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
Complexity
Production environment requiring the ability to walk and stand for the entire work shift.
Requires occasional leaning, bending, stooping, crouching, reaching above shoulders and below knees and the ability to walk and stand for entire work shift. May lift up to 5 lbs. occasionally.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential: High School Diploma or equivalent required
Desired: Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Experience in a laboratory, hospital, or other regulated environment is a plus
ADDITIONAL INFORMATION
FLSA Classification (US) - Non-Exempt
Other duties and responsibilities as assigned.Notice to Employment / Recruitment Agents:Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takedas Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration. Equal Employment OpportunityShire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.EEO is the Law - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEEO is the Law Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdfPay Transparency Policy - https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdfReasonable AccommodationsShire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Keywords: Takeda Pharmaceutical, Missoula , Center Receptionist, Administration, Clerical , Missoula, Montana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Administrative Assistant (Temporary)
Description: Title: Administrative Assistant Temporary br br Chapter: Montana br br Reports To: Chapter Director br br Location: Missoula, MT br br Duration: Ten hours per week, six months br (more...)
Company: The Sierra Club
Location: Missoula
Posted on: 03/12/2020

Center Receptionist
Description: About BioLife Plasma Services br Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, well support you. We (more...)
Company: Takeda Pharmaceutical
Location: Missoula
Posted on: 03/15/2020

Budget Analyst II, Office of Sponsored Programs
Description: Job DescriptionThe Office of Sponsored Programs invites applications for a Sponsored Programs Specialist Budget Analyst II to perform life-cycle pre-and post-award activities as required for proposal (more...)
Company: University of Montana
Location: Missoula
Posted on: 03/12/2020


Administrative Assistant (Temporary)
Description: Title: Administrative Assistant Temporary br br Chapter: Montana br br Reports To: Chapter Director br br Location: Missoula, MT br br Duration: Ten hours per week, six months br (more...)
Company: Sierra Club
Location: Missoula
Posted on: 03/12/2020

Customer Sales/Service - Work Online - $17.00 base-appt.
Description: Customer Sales/Service - Work OnlineVector Marketing is looking to fill remote positions in customer sales and service. We provide flexible schedules for anyone looking to make some extra income around (more...)
Company: Vector Marketing
Location: Missoula
Posted on: 03/22/2020

Secretary Receptionist
Description: Job ID 19000PEPAvailable Openings 1PURPOSE AND SCOPE:Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.PRINCIPAL DUTIES (more...)
Company: Fresenius Medical Center
Location: Missoula
Posted on: 03/15/2020

Center Receptionist
Description: About BioLife Plasma ServicesEvery day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer (more...)
Company: BioLife Plasma Services
Location: Missoula
Posted on: 03/15/2020

Center Receptionist
Description: About BioLife Plasma Services br br Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support (more...)
Company: Takeda
Location: Missoula
Posted on: 03/13/2020

Receptionist
Description: 347248BRTitle:ReceptionistWhat you'll do... :Do people think of you as friendly Are you able to work in a fast-paced environment .H R Block is seeking customer-centric seasonal Receptionists who can (more...)
Company: H&R Block
Location: Missoula
Posted on: 03/12/2020

Customer Service and Sales Representative (Work at Home) Now Hiring!
Description: Customer Service and Sales Representative Work at Home Now Hiring br br Competitive compensation for Full or part-time positions available from home. br br Responsibilities
Company: Home Job Staffing
Location: Missoula
Posted on: 03/14/2020

Log In or Create An Account

Get the latest Montana jobs by following @recnetMT on Twitter!

Missoula RSS job feeds