Field Diagnostic Technician

Company: Tremco Incorporated
Location: Missoula
Posted on: May 23, 2023

Job Description:

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Benefits:

• Base Salary + Annual Bonus
• Eligible for overtime
• 401K
• Pension
• Health Insurance
• Paid time-off
• Company Vehicle ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Perform/assist with diagnostic roof inspections including Infrared, Nuclear, visual, & other inspections services along with related information gathering and verification tasks.
  • Work with Lead Diagnostics Technician
  • Collaborate with other Field Supervisors as necessary.
  • Asist with the Quality Control (QC) process of all diagnostic jobs including the proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
  • Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters.
  • Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue.
  • Project a professional appearance and demeanor at all times while completing services for a customer.
  • In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc.
  • Proper completion of all services and related paperwork.
  • Participate in all safety trainings and complete any required documentation.
  • Perform any other duty and/or project as required or assigned by Manager OTHER SKILLS AND ABILITIES:
    • Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management
    • Ability to work independently
    • Excellent customer service skills and ability to build relationships
    • Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft.) and carry basic hand tools, equipment and/or material up to approx. 75 lbs. over long distances
    • Capable of walking along roof top edges (no fear of heights, good balance, etc.)
    • Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) The salary range for applicants in this position generally ranges between $52,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Keywords: Tremco Incorporated, Missoula , Field Diagnostic Technician, Engineering , Missoula, Montana