General Manager- The Wren
Company: Columbia Hospitality Inc
Location: Missoula
Posted on: March 19, 2023
Job Description:
General Manager - The Wren
Let's start off with the most important part-what's in it for
you:
The Perks
- Eligibility of perks is dependent upon job status
- Get Paid Daily (Make any day payday)
- Paid Time Off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA
Plans
- Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks
(Yes, Discounted Travel!)
- Task Force Work Opportunities (Grow your career in idyllic
locations across the globe)
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Employee Assistance Program
- "Columbia Cares" Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic,
Diversity/Equity/Inclusion)
- Online Learning Platform to Help You Develop!
- Incentive eligible
- Cell Phone allowance eligibleOur Commitment to you:
"People never forget how you made them feel." Maya Angelou's famous
statement serves as a rallying cry throughout Columbia Hospitality
and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek
extraordinary individuals who drive our brand promise of Creating
Exceptional Experiences. We are a people-first organization,
ignited from the inside to succeed on the outside. We are a
tight-knit, inclusive, values-driven team and we trust one another
to have each other's backs. We show up every day with open hearts,
an inclusive mindset, and a genuine respect for those around us. We
have fun, grow together, and strive to leave a positive lasting
impression on everyone we meet.
What you'll do:
The Brass Tacks
- Provides overall direction, coordination and leadership for all
departments in the property
- Primary support for all group sales outreach, negotiations,
planning and service
- Direct liaison to all community organizations, city officials,
industry associations and public relations entities
- Ensures all applicable standards, policies and procedures are
fully implemented in all departments
- Participates in preparation of the annual operating budget and
financial plans which support the overall objectives of the
property
- Creates and monitors annual operating goals, addressing all the
drivers (Financial, Guests, Infrastructure, and Learning and
Growth)
- Works with department leaders to meet or exceed established
budgetary guidelines for the hotel. Establishes sound pricing
policies for guest services. Reviews and approves operating
expenses. Develops and implements strategies to enhance
profitability and revenue generation
- Directs the accurate and on-time preparation, production and
distribution of all required reports
- Protects and enhances the value of all property assets through
appropriate programs in maintenance, security, emergency
preparedness, housekeeping and capital improvements
- Analyzes guest feedback and discusses findings with department
leaders. Institutes changes and upgrades in service as
necessary
- Promotes the property by building and maintaining an active and
visible position in the local community and with industry
partners
- Selects, supervises, trains, develops, schedules, disciplines,
and counsels staff. Demonstrates positive leadership
characteristics that empower and inspire employees to meet and
exceed standards
- Provides timely formal assessment of individual team members in
alignment with the performance review policy and procedures
- Conducts training on job standards and areas of responsibility
as neededThe Nitty Gritty
- At least 5 years progressive experience in a General Manager
role at a property of similar size and level of service
- Working knowledge of all applicable laws, codes and
regulations
- Strong communication skills, including the ability to write
contracts, reports, business correspondence, and operations
manuals. Ability to effectively present information and respond to
questions from team members, managers, clients, guests or the
general public
- Strong general management skills, including time management,
information analysis, planning and organizing, decision making,
problem solving, and delivery of results
- Strong financial management skills, including budget
management, expense control, forecasting and analysis of financial
statements
- Strong people management skills, including coaching,
motivating, delegating, scheduling and relationship-buildingDon't
meet every single requirement? At Columbia Hospitality we are
dedicated to building a diverse, inclusive and authentic workplace,
so if you're excited about this role but your past experience
doesn't align perfectly with every qualification in the job
description, we encourage you to apply anyways. You may just be the
right candidate for this or other roles.
Where you'll work:
Located in the heart of downtown Missoula, The Wren offers 73
one-of-a-kind guestrooms designed with the Missoula traveler in
mind. Drawing inspiration from the thriving culture and picturesque
views out the front door, The Wren also provides a courtyard oasis
in the middle of the city. Missoula's best coffee, Black Coffee
Roasting Co, is anchored on the ground level with an indoor/outdoor
cafe, pairing perfectly with 500 square feet of executive meeting
space right off The Wren front lobby.
Knowledgeable local Guides fill The Wren, waiting to advise guests
on personalized hot spots to visit, whether that's the perfect
pint, the best hiking or biking trail, or the recommended water to
hit based on the time of year. No matter what you're looking to do
in Missoula, The Wren is your base camp for Western Montana
adventure.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer
committed to an inclusive environment without regard to age, race,
color, ancestry, national origin, religion, disability, sex, gender
identity or expression, sexual orientation, or any other protected
status in accordance with applicable law. We strive for excellence
in every position within the company and select the most qualified
people who embrace our service philosophy and these values.
Accountability - Creativity - Enthusiasm - Honesty - Inclusion -
Respect
Columbia Hospitality is a national management and consulting
company with more than 25 years of experience in creating
hospitality solutions and delivering exceptional experiences. Our
portfolio includes award-winning hotels and resorts, premier
residential communities, restaurants and bars, private and public
golf clubs, conference centers, and distinctive venues. Columbia
Hospitality has been consistently recognized as one of the Top
Companies to Work for in Washington by Seattle Business Magazine
and Puget Sound Business Journal for their commitment to creating a
fun, dynamic and nurturing work environment for team members.
Keywords: Columbia Hospitality Inc, Missoula , General Manager- The Wren, Executive , Missoula, Montana
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