Director of Employee Relations

Company: Montana Primary Care Association
Location: Missoula
Posted on: May 21, 2023

Job Description:

Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast's paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!
Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 16,000 individuals and families. A 7-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit ourwebsiteto see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time.
DEFINITION:
Specializes in advising and assisting Partnership Health Center (PHC) with implementation of strategic goals, ensuring compliance with County policies and contracts, and local, state and federal employment laws. Plans, leads, directs and coordinates the policies, activities, and staff of the PHC Human Resource department.
REPRESENTATIVE EXAMPLES OF WORK:
Manages overall operations of the PHC Human Resources department; sets priorities and facilitates planning for projects; supports and supervises staff including hiring, scheduling, training and development, performance management and employee relations, and may provide input on the annual staffing budget. Compose and update PHC HR principles of practice policies. Provides leadership and expertise to develop a positive PHC workplace culture that fosters diversity, inclusivity, improved services and a welcoming environment for staff.
Advises supervisors on performance management practices, progressive discipline steps, documentation Weingarten and Garrity rights and on conducting investigations. Provides guidance to supervisors on compliance with federal, state and local employment law; county policies and collective bargaining agreements. Prepares and reviews written warnings, counseling letters and performance improvement plans. Participates in disciplinary meetings as requested.
Assists divisions to evaluate staffing needs and to develop new positions. Writes and updates job descriptions; maintains files of job descriptions. Researches job and worker requirements, and occupational trends. Participates in collective bargaining process.
Conducts classification reviews, performs factor analysis in accordance with classification system, performs internal and external market comparisons and recommends pay grade assignment. Provides required notices and documentation regarding pay grade assignment. Calculates pay rates; educates supervisors and employees on pay classification; assists in resolution of classification and salary disputes. Analyzes and recommends solutions for complex compensation issues.
Performs work to ensure that County hiring practices and procedures support equal employment opportunity principles. Implements and maintains processes to establish and execute effective recruitment and selection procedures; identifies, develops, and trains staff on evaluative tools, ex: effective recruitment and selection procedures, development of interview standards/timelines, and behavioral interviewing standards.
Designs, oversees and evaluates new employee onboarding and mentoring processes. Collaborates with PHC team members to ensure smooth onboarding of new providers, employees, students, and volunteers.
Actively leads and oversees the assessment and development of activities to improve staff engagement. Works with PHC Leadership team to develop timelines and processes to address organizational challenges addressed in surveys, develop strategic workforce plans and to recognize achievements. Initiates engagement surveys and identifies themes and trends provided to guide performance improvement activities. Develops and manages budget for the Employer of Choice (EOC) committee and approves expenditures. Develops and plans leadership development initiatives and with Senior Leadership team. Co-chairs combined leadership meetings; designs leadership trainings and activities to increase supervisor's knowledge base and capabilities. Assists with staff engagement events.
Develops, maintains and oversees a performance evaluation system; facilitates annual evaluations; solicits and provides feedback on the use and effectiveness of the PHC performance evaluation system and revises system as needed.
OTHER DUTIES:
Performs related work as required or directed.
Represents PHC on committees or as a department representative at high level meetings with the County or with community members.
SUPERVISION RECEIVED: Works under the general direction of the PHC Chief Executive Officer, and works closely with Missoula County HR.
SUPERVISION EXERCISED: Provides direct supervision for the PHC HR department.
WORKING RELATIONSHIPS: Works closely as part of a Human Resources team with Missoula County HR staff. Has frequent contact with PHC supervisors, leadership teams and employees at all levels. Has regular contact with the Office of the County Attorney and PHC Board Members. Has occasional contact with other government agencies and officials, job applicants and the general public. Work contact is primarily to provide information, advice, guidance and expertise, and to provide leadership to resolve problems, coordinate efforts, and mitigate risk exposure.
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:
KNOWLEDGE: Thorough knowledge of how to evaluate and support organizational culture, staff appreciation and workplace engagement. Considerable knowledge of the staff and functions of all PHC departments. Considerable knowledge of the principles and practices of PHC corporate compliance. Thorough knowledge of principles and practices of human resources administration. Thorough knowledge of the Missoula County Human Resources Policies and collective bargaining agreements. Thorough knowledge of compensation practices and County pay rules and pay matrices. Considerable knowledge of State and Federal employment and civil rights laws including: Title VII of the federal civil rights act; MT Human Rights Act, MT Wrongful Discharge Act, FLSA, ADA, ADEA, FMLA. Considerable knowledge of principles and practices of job analysis and development; performance management and discipline; recruitment and selection. Considerable knowledge of the principles and practices of staff supervision. Working knowledge of the HRIS/payroll data base and information that can be accessed through that database. Working knowledge of leave and benefits administration, workers compensation benefits. Working knowledge of the administration of collective bargaining agreements and state and federal labor law. Working knowledge of the principles and practices of HIPAA compliance.
SKILLS: Skill in use of personal computer (Microsoft Office: WORD, Excel, Access), social media resources and internet resources. Skill in the use of modern office technology ex: fax, scanner, tele-conferencing.
ABILITIES: Ability to read, understand and convey to others relatively complex government policy, law and regulation. Ability to analyze problems and develop solutions. Ability to gather and analyze information; prepare recommendations; and to convey information in writing in a clear and organized manner. Ability to develop and maintain cooperative working relationships and contribute to a coordinated work team effort. Ability to plan and carry out projects independently. Ability to work with a minimum of supervision and manage multiple priorities. Ability to communicate effectively in the English language, orally and in writing.
MINIMUM QUALIFICATIONS:
An equivalent combination of education and experience may be considered.
EDUCATION: Bachelor's degree required. Degrees in a field such as human resource management would be most appropriate. SHRM/PHR certification is desired.
EXPERIENCE: Requires five years of work in human resource management and three years supervisory experience. Experience in employee engagement initiatives and working in a health care setting is desired.
SPECIAL REQUIREMENTS: Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person.
PHYSICAL/ENVIRONMENTAL DEMANDS:The work requires little physical activity and the employee commonly remains in an office setting. Requires travel to all county facilities and to off-site meetings that may be outside regular business hours. The work is performed in a medical office setting and may expose the employee to communicable diseases.
TO APPLY:
Please complete all sections of the online application, even if a resume is submitted.
Please include with your completed application the following attachments: Cover Letter and Resume. Please address in your Cover Letter your qualifications in this role. Please address your experience in Human Resources (your direct role, size of company, the number of employees you served, and your scope of services.) Please describe your personal HR management philosophy.
Incomplete applications and applications without required attachments will be disqualified.
Complete job description available upon request to the Department of Human Resources.

Keywords: Montana Primary Care Association, Missoula , Director of Employee Relations, Executive , Missoula, Montana