FRONT DESK MANAGER (WHITEFISH - FULL TIME)

Company: Pursuit Collection
Location: Whitefish
Posted on: April 17, 2024

Job Description:

What perks can you expect?:

• Full benefits including medical, dental, vision; 401k; discounted gym memberships.
• The perfect place to put down roots, grow your career, and raise a family.
• The relaxed environment of a close-knit mountain town.
• Lead a dynamic, culturally diverse team from around the globe.
• Fast-paced and active position get your step counter ready!
• The chance to work in an inclusive culture and make life-long friends.What will be your daily pursuit?:Your daily pursuit is leading our amazing Front Desk team in providing our guests with top-notch service and a welcoming Glacier adventure!What will you do in this job?:
  • Manage all aspects of Front Desk operations: Scheduling, training, coaching, discipline, etc..
  • Act as an example of excellent guest service for the team
  • Communicate effectively with all departments & managers to ensure coordination with arrivals, departures, guest needs, etc
  • Attend weekly manager meetings
  • Inform guests of special events or activities around the hotel and in the surround area
  • Keeps record of potential safety and maintenance issues and communicates details to supervisor
  • Assist as needed with set up of rooms for special events, meetings, conferences and banquets
  • Offers assistance to guests and teammates where needed
  • Be a utility player who can complete a variety of job dutiesThis job description describes at a high level what a Front Desk Manager does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.What skills and experience do you need for this job?:
    • Hotel Management degree or 2-3 years related management experience preferred
    • 1-2 years previous hotel front desk experience required
    • Work-ethic and commitment to the team and guest is key
    • Be willing and able to work solo or as part of a team
    • Be committed to Safety First and the highest quality of cleaning & sanitizing standards
    • Be organized with a great eye for detail
    • Be kind to others and always bring your best
    • Be a good communicator, always suggesting ideas and solutions
    • Be helpful and friendly, willing to go the extra mile
    • Be relaxed, flexible and able to handle a few curve balls
    • Be ready to have fun!What will your work environment be like?:
      • You ll work in iconic, unforgettable and inspiring Whitefish, Montana. You ll see amazing scenery and wildlife. You ll participate in team events and fun!
      • You ll spend your days in and around historic hotels, lodges and cabins
      • Glacier Park Collection is a non-smoking, drug-free environment
      • Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
      • You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
      • You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive cultureClosing: Associated topics: beach, bell, concierge, front desk, host, lodge, madison, plaza, rocklin, spa

Keywords: Pursuit Collection, Missoula , FRONT DESK MANAGER (WHITEFISH - FULL TIME), Executive , Whitefish, Montana