Valet Parking Supervisor - Missoula, MT
Company: Parking Management Company
Location: Missoula
Posted on: November 14, 2022
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Job Description:
Job Details
Level Entry
Job Location Missoula MT - Missoula, MT
Position Type Full Time / Part Time
Education Level None
Travel Percentage None
Job Shift All Shifts
Job Category Customer Service
Description
Parking Management Company of Missoula, MT is looking to hire a
full-time or part-time Valet Parking Supervisor. Are you a customer
service professional looking to advance your career? Would you like
to work for a well-established parking services company that values
its employees? If so, please read on! -
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The Valet Parking Supervisor customer service position earns a
competitive wage of $14 - $20+/hour (hourly wage is an average
including base pay, tips and bonuses). We also provide great perks,
including daily cash tips, bonus opportunities, uniforms, flexible
schedules, a daily pay program, opportunities for growth, and
more.
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If this sounds like the right leadership opportunity for you, apply
today!
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ABOUT PARKING MANAGEMENT COMPANY (PMC)
Founded over 25 years ago in Nashville, Tennessee, PMC is a
well-established parking management leader that provides the
highest level of valet parking and hospitality services to cities
across the United States. We are one of the fastest-growing
companies in the hospitality industry, and our valet parking
services extend to 5-star hotels, resorts, hospitals, restaurants,
and special events. Our mission is to uphold personal, longstanding
relationships with our clients by maintaining the highest standard
of customer service.
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Even during our outstanding growth, we have never forgotten who
made us the successful company we are now. We believe that customer
service is not just for our guests but our employees as well. Our
team is made up of exceptional individuals, and we want our
associates to be excited about coming to work every day. We strive
to maintain a positive work environment to help our employees
thrive in their careers!
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A DAY IN THE LIFE OF A VALET PARKING SUPERVISOR
The Valet supervisor is responsible for leading our team of valet
attendants. They are often the first point of contact for the guest
of our clients. Whether it be at a hotel, restaurant, or banquet
hall, you always ensure top-notch customer service when overseeing
the parking and retrieving of vehicles for our client's guests.
They welcome guests with a warm smile as you open their doors and
ensure them that their vehicles are in good hands. When unloading
luggage, they handle everything with care and treat both the guest
and their property with the utmost respect.
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They love meeting new people and getting to be physically active as
you run and lift luggage throughout your work shift. To ensure a
smooth departure for our guests, they assist in retrieving the
correct vehicles for them in a timely manner. In addition, they
audit the billing of valet services and ensure amounts are always
accurate.
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ESSENTIAL DUTIES AND RESPONSIBILITIES OF A VALET SUPERVISOR
Manage, direct, and oversee the parking operation and staff
Handle guest related concerns, questions, claims and service
issues
Ensure all associates are in perfect uniform and are properly
groomed before they clock in for their shift
Ensure associates are following proper attendance and time keeping,
including clocking in / out for shifts and breaks.
Attend and conduct required staff meetings; communicate pertinent
daily information with associates before each shift
Set up / take down any needed equipment or staging areas, and
assure supplies are available
Maintain a work friendly atmosphere and a team environment
Maintain a strong level of communication with account / city
manager, associates, and guests
Conduct proper tip handling, including shift cuts, tip share, and
tip reporting
Anticipate guest needs and resolve guest issues proactively or in a
timely manner
May assist Account or City Manager with weekly review of payroll
punches, claimed tips, minimum wage, and car counts. May assist in
follow up with associates and correctly submit by established
deadline.
Supervise valet team to ensure proper key handling, and safe,
efficient parking / retrieval of vehicles
Follow proper procedure and timely submittal of paperwork for
associate or guest incidents / accidents
Maintain a safe environment for associates and guests
Other duties as assigned by Account or City Manager
QUALIFICATIONS FOR A VALET PARKING SUPERVISOR
At least 18 years old
Customer service experience
Valid driver's license
Ability to pass a background check upon hire or a motor vehicle
record (MVR) check
Ability to run and retrieve vehicles as well as lift luggage up to
50 pounds
Leadership skills
Ability to drive a standard (stick-shift) vehicle is required
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WORK SCHEDULE
Whether you are looking for full-time, part-time, or seasonal work,
we have you covered! We are open 24 hours per day and 7 days per
week, so we can work around your schedule to find the shift that
works best for you! This position is perfect for someone who is
retired, semi-retired, a stay-at-home parent, or a college
student.
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READY TO JOIN THE PARKING MANAGEMENT COMPANY TEAM?
We understand your time is valuable, so we have a very quick and
easy application process. If you feel that you would be right for
this Valet Parking Supervisor job, please fill out our initial
3-minute, mobile-friendly application. We look forward to meeting
you
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Location: Missoula, MT - 59801
Keywords: Parking Management Company, Missoula , Valet Parking Supervisor - Missoula, MT, Hospitality & Tourism , Missoula, Montana
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