MissoulaRecruiter Since 2001
the smart solution for Missoula jobs

Reservation Sale Agent/Cruise Line Representative

Company: Mommy Jobs Online
Location: Missoula
Posted on: July 9, 2019

Job Description:

Reservation Sales Agent / Cruise Line Reservationist Mommy Jobs Online (mommyjobsonline.com) is now seeking Cruise Line Reservationists. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7 pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLrhonda when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Missoula , Reservation Sale Agent/Cruise Line Representative, Hospitality & Tourism , Missoula, Montana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service Agents
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: Missoula
Posted on: 07/14/2019

Retail Electronics Merchandiser
Description: Overview Are you--- Tech-savvy, active, handy with tools Able to lift up to approximately 50lbs Passionate about working with cutting-edge technology Capable of following specific directions (more...)
Company: 2020 Companies
Location: Missoula
Posted on: 07/11/2019

Customer Service (Remote)
Description: Inbound Customer Service Agent We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer 039 s
Company: Mommy Jobs Online
Location: Missoula
Posted on: 07/17/2019


Dishwasher
Description: Dishwasher OverviewThe Dishwasher provides guest service by assuring that all tableware, glassware, chinaware, and cooking utensils are sanitary and clean. The Dishwasher is the person most responsible (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Missoula
Posted on: 07/14/2019

Merchandiser - Reset Specialist
Description: Job DetailsDescriptionAs a Reset Merchandiser, you'll drive to customer locations using your personal vehicle, to meet with the customer, place merchandise in the display areas following set plan-o-grams, (more...)
Company: Core-Mark International, Inc.
Location: Missoula
Posted on: 07/10/2019

Customer Service Job Ads
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: Mommy Jobs Online
Location: Missoula
Posted on: 07/9/2019

Driver - Delivery Rep - Bulk
Description: br br When you work for AmeriGas, you become a part of something BIG Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 2 million residential, commercial, industrial (more...)
Company: AmeriGas Propane
Location: Missoula
Posted on: 07/8/2019

Inbound Customer Service
Description: Our contact center division,is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home Agent (more...)
Company: mommy jobs on line
Location: Missoula
Posted on: 07/14/2019

STORE ASSISTANT MANAGER
Description: S br br Store Assistant Manager br br Job Description Summary br br Summary: To assist the store manager in enforcement of supervisory decisions that are consistent with Town Pump standards, (more...)
Company: Town Pump
Location: Missoula
Posted on: 07/17/2019

Reservation Booking - Work At Home Agent
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Missoula
Posted on: 07/9/2019

Log In or Create An Account

Get the latest Montana jobs by following @recnetMT on Twitter!

Missoula RSS job feeds