Service Log Specialist

Company: Consumer Direct Care Network
Location: Missoula
Posted on: January 13, 2020

Job Description:

Service Log Specialist at Consumer Direct Care Network(View all jobs)Missoula, MTCompany: Consumer Direct Care NetworkPosition: Service Log SpecialistSchedule: Full-time; Thursday-Monday schedule (Tuesday and Wednesday OFF)Location: Missoula, MT (Not remote)* Internal Position Only *For consideration of employment, please include a resume. POSITION OVERVIEWConsumer Direct Care Network is seeking a Service Log Specialist to work in a dynamic and collaborative environment located in Missoula, MT. In this important role, you will support Claims, Payroll, and Program Office teams with service log adjustments. The Service Log Specialist will review requests for validity, document and track all adjustments, and make corrections and/or changes to the service log. This role is also responsible to assess and process procedures and efficiencies for improvement.In the Consumer Direct Care Network our employees are committed, dependable, professional and accountable. We have high standards for how our employees conduct themselves at work and in the communities we support. Our company values of Respect, Integrity, Service, and Excellence guide us in all we do. Come join our team and be a part of a rewarding career helping others!WHAT YOU WILL DO

• Manage the InfoRecordAdjustment Inbox within CPD and Payroll deadlines
• Utilize key CDCN platforms; including Solomon, Docuware, UTEX, and Excel to complete Service Log record adjustment requests
• Research CPD adjustment issues using the Report Manager and CDCN platforms to determine whether adjustments are necessary
• Communicate adjustments with all necessary parties including, but not limited to, Payroll and Program offices
• Advise on adjustment projections to help determine the most efficient ways to proceed
• Log and compile adjustment data weekly and annually for higher review
• Document adjustment procedures for development and improvement
• All other duties as assignedQUALIFICATIONS
  • High School Diploma or Associates Degree preferred
  • 1+ year(s) of experience in business/accounting preferred
  • Excellent verbal and written communication skills
  • Strong attention to detail with the ability to multi-task in a fast-paced environment
  • Strong organizational and project management skills
  • Strong navigation skills with technology including Microsoft Office programs such as Word, PowerPoint, Outlook and Excel
  • Knowledge of Medicare/Medicaid and associated claims processes
  • Functional knowledge of key CDMS platforms mentioned above
  • Must be able to work independently
  • Must be able to successfully pass a background screeningWHAT'S IN IT FOR YOUWhen you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel.Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based in our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry.As a Consumer Direct Care Network team member you will receive:
    • Benefits for all employees
    • Rewarding career helping others
    • Fun and engaging work environment built on team unity
    • Paid Time Off for the things you love to do
    • Holiday and Sick Time available
    • Retirement planning
    • Professional training to help advance your skills for career development
    • Job satisfaction knowing you make a difference in the work you do and lives we serve *Benefits may vary depending on employment status*WHO WE AREConsumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 16 states and the District of Columbia. Our services span from financial management services and support brokerage to traditional agency home care and caregiving, to home health and hospice, to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, its not just a job, its a career advance it with the Consumer Direct Care Network!The Consumer Direct Care Network and its subsidiaries is an Equal Opportunity Employer and drug-free workplace.

Keywords: Consumer Direct Care Network, Missoula , Service Log Specialist, Other , Missoula, Montana