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Client Solutions Partner

Company: Fifth Wall
Location: Missoula
Posted on: May 3, 2021

Job Description:

About the Role:

In this role, you are the face of ClassPass to our corporate partners. You confidently communicate the ClassPass value proposition, explain the usefulness of our tools and effectively troubleshoot partner issues. You also advocate for our partners internally, escalate bugs and communicate pain points and feature requests through the appropriate channels. This role provides the opportunity to learn the ins-and-outs of ClassPass and the fitness industry, develop client management skills and cultivate relationships with select partners.

The ideal candidate will leverage their outstanding communication skills and impeccable attention to detail to connect with partners and foster long-lasting relationships.

Key Responsibilities:

  • Build strong, long-term relationships with top corporate partners by helping them grow their employee engagement on ClassPass
  • Engage with key partners during a monthly check-in via phone or in-person meetings (some you'll interact with every day!)
  • Assist with resolving transactional issues and completing ad hoc projects
  • Deliver outstanding service to our corporate partners
  • Assist with onboarding of new business
  • Leverage negotiation and persuasion skills to maintain relationships with corporate partners

Skills & Experience:

  • Bachelor degree
  • Must have 2+ years of experience in account management, business development, or similar role
  • A detail-oriented approach to executing tasks and an ability to manage multiple projects at once
  • A team player and comfortable with an ever-changing startup environment

Who we are

ClassPass is revolutionizing the fitness and wellness industry by bringing together the world's best classes and experiences into one app. Founded in 2013 by Payal Kadakia, ClassPass connects members to millions of classes in 30 countries around the globe, and is now available as a wellness benefit with some of the world's leading employers. We make it easy to prioritize your health, whether you decide to head to a local studio, play an on-demand workout or book yourself a much needed wellness appointment. Over 100 million reservations later, we truly believe that we're just getting started.

What we believe

At ClassPass, we believe in the power of movement. But we believe in more than just that. We believe in building for the future, creating more opportunities for everyone around the world to live fully and in good health. We believe that we can always push ourselves and our company to be better, and that there is power in the hard things when we're all working together toward the same goal. We believe in building a diverse company where a sense of belonging is felt by employees, customers and partners alike. And we believe that the secret to ClassPass' success is its people.

ClassPass is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics.

Keywords: Fifth Wall, Missoula , Client Solutions Partner, Other , Missoula, Montana

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