General Submission of Application
Company: Allegiance Benefit Plan Mgmt.
Posted on: June 6, 2021
Do you want a career
where you can make a difference? Allegiance is a growing company
with hometown values that is looking for dynamic candidates to join
the team! A positive, team-oriented environment is provided with
opportunities for advancement.
full-time positions with evenings, weekends, and holidays off and a
multi-faceted benefits package.
We pride ourselves in
having a reputation for top-notch customer service. Make a
difference. Start your career with Allegiance
The incumbent is expected to communicate professionally with
peers, supervisors, subordinates, vendors, customers, and the
public, and to be respectful and courteous in the conduct of this
ESSENTIAL JOB FUNCTIONS:
Essential job functions include the following. Other functions may
be assigned as business conditions change.
Answer telephone calls from plan participants, group contacts, and
providers pertaining to benefits and claims inquiries.
Provide clear and accurate responses to requests for
Document all calls into Chronolog (by typing in highlights of the
conversation) for future referral.
Return messages left in designated voice mailboxes.
Read and interpret plan documents for numerous clients, review new
documents and amendments as added
Meet personally with clients as necessary to assist with questions
pertaining to their health benefit plan.
Assist team members as requested.
Log faxed claims (type information faxes received in
Return misdirected claims to appropriate provider as received.
Assist members with website
Meet or exceed company standards for production and quality.
Contribute to the daily workflow with regular and punctual
NON-ESSENTIAL JOB FUNCTIONS:
Assist with claim information research and identification.
Assist with provider record maintenance as assigned
Index claim and correspondence batches as assigned
Perform assigned duties for specific client groups as needed.
Assist with employee training and cross-training as needed.
Research and write up refunds as assigned
Performs related or other assigned duties as required or
PHYSICAL WORKING CONDITIONS:
Physical requirements are representative of those that must be met
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Sitting 90% Reaching Some
Standing 5% Manual Dexterity High
Walking 5% Telephone Yes
Kneeling Some Computer Screen High (visual acuity corrected to
Bending Some Lifting up to 30 pounds
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Minimum Education: High school graduation or GED required.
Minimum Experience: Basic computer and customer service experience
Other Qualifications: Excellent oral and written communication
PC skills, including Windows, Word and Adobe Acrobat. Must be able
to adapt to software changes as they occur.
Typing ability of 45 wpm net.
Knowledge of medical terminology and basic health insurance
Excellent listening skills.
Basic mathematical skills.
High level of interpersonal skills to work effectively with
Ability to organize and recall large amounts of detailed
Ability to project a professional image and positive attitude in
any work environment.
Ability to comply with privacy and confidentiality standards.
Ability to be flexible, work under pressure and meet deadlines.
Ability to analyze and solve problems with professionalism and
Ability to operate typical office equipment.
Working knowledge of general office procedures.
The above statements are intended to describe the general nature
and level of work being performed. They are not intended to be
construed as an exhaustive list of all responsibilities, duties,
and skills required of personnel as classified.
*Allegiance Benefit Plan Management, INC is an Equal Opportunity
Job Posted by ApplicantPro
Keywords: Allegiance Benefit Plan Mgmt., Missoula , General Submission of Application, Other , Missoula, Montana
Didn't find what you're looking for? Search again!