Sales & Customer Service Associate
Company: Massage Envy
Location: Missoula
Posted on: March 18, 2023
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Job Description:
Overview We are looking for a Front Desk Associate to help our
guests feel comfortable and welcome. You have a meaningful role to
play as you will help clients understand the benefits of regular
massage, skin care and stretch. You will also connect clients with
retail products that improve, enhance and extend the positive
impact of the services they receive. We want you to help promote
the value of total body care with our clients. Our busy location is
growing and looking for talented sales associates to grow with us!
We focus on delivering a successful career for you. You take care
of the clients and we take care of you! We offer: Flexible schedule
Employee discount Health Insurance Dental Insurance 401(k) Aflac
Paid Training Paid Time Off Supplemental pay types: Commission
Yearly Rate up to: $23,000 What We'll Accomplish Together As a
team, we're committed to delivering an excellent experience every
time and growing our member base to help more people on their
wellness journey. Your role in our mission is converting guests to
members, retaining members, driving retail sales, and delivering an
amazing experience. This includes: * Providing outstanding customer
service by greeting clients upon arrival, scheduling services,
answering phone calls, addressing questions and concerns,
protecting client confidentiality, and maintaining a safe and
therapeutic environment for everyone in our location.
* Promoting the value of total body care by educating clients on
new and expanded services, selling the Massage Envy Wellness
Program, booking clients for future services, and encouraging
home-care retail purchases based on service provider
recommendations.
* Driving member retention through outreach via phone and email to
current members.
* Upholding the Massage Envy core values of optimism, gratitude,
excellence, consistency and empathy.
* Protecting our workplace culture by recognizing and supporting
team goals and building positive relationships with team members.
What it Takes to Succeed Qualifications/Skills: Sales Customer
Service * Massage Envy Franchising, LLC ("MEF") is a national
franchisor of independently owned and operated franchised
locations. Each individual franchised location, not MEF or any of
its affiliates, is the sole employer for all positions posted by a
franchised location, and each individual franchised location is not
acting as an agent for MEF or any of its affiliates. Hiring
criteria, benefits and compensation are set by each individually
owned and operated franchised location and may vary from location
to location.
Keywords: Massage Envy, Missoula , Sales & Customer Service Associate, Other , Missoula, Montana
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