MissoulaRecruiter Since 2001
the smart solution for Missoula jobs

Virtual Customer Care Specialist

Company: Mommy Jobs Online
Location: Missoula
Posted on: August 2, 2019

Job Description:

Virtual Customer Care Specialist Mommy Jobs Online (mommyjobsonline.com) is now seeking Virtual Customer Care Specialist. Were a natural health company that sells supplements and nutrition programs online. And were currently looking for an A-player to join our team and help assist our AMAZING customers. Ill share the details of the position in a moment. First, a bit about our ideal candidate (please read every word the follows). In a nutshell, its someone who has worked in or is currently working in a virtual position (i.e. highly self-disciplined and can get the job done with minimal supervision). Furthermore, the ideal candidate is Reliable. Im talking about very reliable. Not the, This usually doesnt happen, but it happened again type. Were a small team and everyone must pull their weight. That means showing up every day and on time no exceptions (save for a major emergency). A natural with people (i.e. very personable and someone who easily makes conversation even with a perfect stranger). Furthermore, its someone who loves talking to and helping customers. Experienced and comfortable with taking incoming calls/making outgoing calls. Patient, kind, and courteous. The words, please and thank you should be your go-to words when communicating with a customer. Happy to perform repetitive tasks and answering the same core group of questions day-in and day-out. Is fairly tech-savvy. Nothing advanced but you must know your way around Email clients, Microsoft Office, and apps like Skype. Fast at typing (at least 50 WPM). Highly organized, and can multi-task with ease. The ideal candidate likely works off checklists and makes sure repetitive tasks are completed with pinpoint accuracy. Detail orientated. Glossing over things just wont do. In fact, try this. At the bottom of this ad youll find a link to an application. When youre done reading the entire ad (and only then) click through and fill it out. The last section asks you to provide additional comments or feedback. Go ahead and write the name of your favorite song in there. Cool and relaxed but always pushing to get things done. Its important that you take responsibility and your main focus is always delivering results. Does all of the above describe you? Great, then keep reading for the job description The main components of the work would be: Responding to every one of our customers inquiries via telephone and email (online ticketing system) in a timely fashion. Typical scenarios include tracking lost packages, helping people log on to our website, issuing instructions for returns, and answering basic health questions after learning our products inside and out. Making sure every customer is fully satisfied with the proposed resolution you put forth. And above all, keeping your cool and remaining professional when conflicts inevitably arise. If you dont have thick skin, this position is probably not for you. Heres why The overwhelming majority of our customers are a pleasure to deal with. But on occasion, you will interface with someone that is irate, or rarely, even hostile. Whether justifiably so, or not, it is your duty to make things right and turn them into a raving fan. Processing credits for customers who choose to return items. Communicating with our fulfillment team to identify and correct mistakes with shipments. As well as several other administrative/web-based tasks related to customer care This is a full-time, work from home position. Currently, we have an opening for 8 am. 5 p.m. EST and 2 - 8 p.m. EST, Monday through Friday. Weekend hours are also an option. We offer a full health benefits package (includes dental and vision), paid sick time off and performance bonuses. Pay: $15.00 per hour / DOE To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLrhonda when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Missoula , Virtual Customer Care Specialist, Other , Missoula, Montana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Mail Carrier
Description: Mail Carrier: br Duties and Responsibilities ul li Responsible for sorting mail of all classes in delivery sequence for the assigned area or route. li Manages undeliverable mail according to postal (more...)
Company: Hiring Companies
Location: Missoula
Posted on: 08/22/2019

Email Marketing Specialist - (Contract)
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly Mommy Jobs Online is now recruiting Email
Company: Mommy Jobs On Line
Location: Missoula
Posted on: 08/23/2019

Transit Bus Operators
Description: Transit Bus Operators Interested in a long-term career that drives you to success Mountain Line has a place for you.
Company: Mountain Line
Location: Missoula
Posted on: 08/25/2019


Bid On Local Siding Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Missoula
Posted on: 08/20/2019

Bid On Local Handyman Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Missoula
Posted on: 08/25/2019

Work at Home Bilingual Customer Retention Expert (English / Spanish
Description: Work at Home Bilingual Customer Retention Expert English / Spanish Mommy Jobs Online mommyjobsonline.com is now seeking Bilingual Customer Retention Experts. Helping those in need is a way of life (more...)
Company: Mommy Jobs Online
Location: Missoula
Posted on: 08/23/2019

Get New Installing/Repairing Window Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Missoula
Posted on: 08/25/2019

Get New Remodeling Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Missoula
Posted on: 08/21/2019

Network/Low Voltage System Engineer/Designer
Description: Access Consulting is recruiting to fill a Network / Low Voltage Technology Engineer/Designer position. This individual will join a strong, diverse team delivering projects to Architectural, IT and Facility (more...)
Company: Access Consulting, P.C.
Location: Missoula
Posted on: 08/20/2019

Bid On Local Roofing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Missoula
Posted on: 08/21/2019

Log In or Create An Account

Get the latest Montana jobs by following @recnetMT on Twitter!

Missoula RSS job feeds