MissoulaRecruiter Since 2001
the smart solution for Missoula jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Missoula
Posted on: August 3, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLDanielleG on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Missoula , Customer Solutions Tech Support, Other , Missoula, Montana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Real Estate Associate
Description: Whether you are a newly licensed real estate agent or a seasoned professional with another company, you have to check out Keller Williams Helping agents create a life by design is our only job. KW is (more...)
Company: Keller Williams Realty
Location: Missoula
Posted on: 08/19/2019

Work at Home Bilingual Customer Retention Expert (English / Spanish
Description: Work at Home Bilingual Customer Retention Expert English / Spanish Mommy Jobs Online mommyjobsonline.com is now seeking Bilingual Customer Retention Experts. Helping those in need is a way of life (more...)
Company: Mommy Jobs Online
Location: Missoula
Posted on: 08/23/2019

Transcriptionist
Description: Experience Level: No experience Location of position: United States: Nationwide position At Home or Company: At Home Part-time or fulltime: Full Time Employee Type: Independent Contractor Type of Transcription: (more...)
Company: Mommy Jobs Online
Location: Missoula
Posted on: 08/22/2019


Transit Bus Operators - Missoula
Description: Transit Bus Operators Interested in a long-term career that drives you to success Mountain Line has a place for you.
Company: Mountain Line
Location: Missoula
Posted on: 08/23/2019

Bid On Local Roofing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Missoula
Posted on: 08/21/2019

Mail Carrier
Description: Mail Carrier: br Duties and Responsibilities ul li Responsible for sorting mail of all classes in delivery sequence for the assigned area or route. li Manages undeliverable mail according to postal (more...)
Company: Hiring Companies
Location: Missoula
Posted on: 08/22/2019

74D Chemical Operations Specialist
Description: 74D Chemical Operations SpecialistJob ID: Job Views: 12Location: MISSOULA, Montana, United StatesZIP Code: 59808Job Category: Police and ProtectionPosted: 08.16.2019Age Requirements: Must be between the (more...)
Company: Army National Guard
Location: Missoula
Posted on: 08/23/2019

Bid On Local Handyman Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Missoula
Posted on: 08/25/2019

Email Marketing Specialist - (Contract)
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly Mommy Jobs Online is now recruiting Email
Company: Mommy Jobs On Line
Location: Missoula
Posted on: 08/23/2019

Transit Bus Operators
Description: Transit Bus Operators Interested in a long-term career that drives you to success Mountain Line has a place for you.
Company: Mountain Line
Location: Missoula
Posted on: 08/25/2019

Log In or Create An Account

Get the latest Montana jobs by following @recnetMT on Twitter!

Missoula RSS job feeds