Disaster Program Specialist
Company: American Red Cross
Posted on: August 14, 2019
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Description: The Disaster Program Specialist (DPS) is responsible
for either providing functional expertise to the Disaster Program
Manager (DPM) and Volunteer Leadership at a territory or regional
level, or, taking full cycle responsibility to provide service
delivery programs within a subset of the Disaster Program Managers
assigned geography and under the supervision and authority of the
DPM. The DPS will accomplish this responsibility largely through
the support, development and operational guidance of a team of
trained volunteer leaders, volunteers and partners, as well as
participate in the implementation and development of initiatives to
increase Red Cross visibility through program/service delivery.
These functions are performed under the direction of the Disaster
Program Manager with technical support from the region and
division. This position reports directly to the Disaster Program
Manager and will work closely with, and receives technical guidance
from program support functions at the regional level. The DPS may
serve in capacity as Disaster Program Manager when the DPM is
unavailable. Responsibilities: 1. Program Service Development &
Support: Facilitates in and supports the development and
implementation of strategies, initiatives, tools, plans, processes
and procedures within a functional area, or oversees the full
disaster cycle, through the development of volunteer leadership.
Analyzes opportunities for improved program service and recommends
to DPM for implementation. Functional areas may include: Mass Care,
Client Casework, Health & Mental Health Services, Logistics,
Information Management & Situational Awareness, Partnerships &
Emergency Management, Workforce Development, Preparedness, General
Volunteer Support & Engagement, or Home Fire Campaign. If providing
full-cycle management, the DPS will manage the implementation of
the disaster services program in an assigned geographic territory
that is a sub-territory of the supervising DPM's jurisdiction. The
DPS will accomplish this through the support, development and
operational guidance of a team of trained volunteer leaders,
volunteers, and partners that will stand ready to deliver the
services of disaster preparedness, response, and recovery programs
in the assigned sub-territory. Implements assigned programs or
services to meet the programmatic goals of DCS within the region.
This position operates as part of a regional Disaster Cycle
Services team and may be called to support local preparation,
response and recovery activities as well as maintaining government
partnerships with assigned territory. itionally, the DPS assists
with a broader division and national network of disaster responders
and will be asked to help with deployments and relief operation
activity outside their immediate region. This may include physical
deployment to impacted communities. 2. Volunteer Program
Management, Engagement and Support: Engages and develops a
primarily volunteer team responsible for the implementation of
disaster preparedness, response, and recovery programs in the local
area. Ensures the development of Disaster Leadership Volunteers in
each of the assigned program support functional areas of the
disaster cycle in order to meet the needs of the assigned
geography. 3. Local Planning, Training Development, Community
Outreach: Develops and participates in local planning and
exercises. Develops and conducts training, including exercises
called by local partners Volunteer Organizations Active in
Disaster, Emergency Management Agencies and Local Emergency
Planning Committees (VOADs, EMAs and LEPCs). May evaluate and
report effectiveness of program or service. Prepares
recommendations for continuous improvement. Serves as the Red Cross
thought leader as needed with local level with government and other
agencies and organizations involved in disaster. Key representative
of Red Cross in the community, interfacing with local officials and
developing plans with community leaders. Ensures activities are in
compliance with regional and national procedures and policies. The
above statements are intended to describe the general nature and
level of work being performed. They are not intended to be an
exhaustive list of all responsibilities and duties required.
Qualifications: Education: Bachelor's degree or equivalent
combination of education and experience. Experience: Minimum of 3-5
years' experience with social services or service/program delivery.
Ability to coordinate staff and volunteer activities. Ability to
interpret program trends, results, and related data to formulate
recommendations. Ability to manage multiple priorities with strong
skills in planning and problem solving. Management Experience:
Minimum of 6 months to one year supervisory experience preferred.
Skills and Abilities: Excellent interpersonal, verbal and written
communication skills. Develops project plans & budgets.
Demonstrates in-depth knowledge of program or service. Demonstrated
ability in creating presentations and developing training modules.
Develops strategies to achieve organizational goals. Demonstrated
analytical and decision- making skills to develop creative
processes for continuous program or service improvements.
Demonstrated analytical and decision-making skills to develop
creative processes for continuous program or service improvements.
Proven track record of collaboration, facilitation, problem
solving, marketing, leadership, and partnership management.
itionally, this position requires ability for planning, public
speaking, project management and process improvement. Individual
must be customer oriented, organized, and able to operate with an
orientation toward solutions with an external focus, and team
orientation. Other: Intermediate level proficiency with MS Office
software, including Word, Excel, PowerPoint and Outlook.
Familiarity with federal, state, and local employment laws. Must be
able to perform all assigned responsibilities under 'grey sky'
requirements. This position is also responsible for ensuring that
all American Red Cross finance policies and procedures are followed
as related to the scope of work activity. All full time disaster
employees must be willing and able to be deployed, as needed.
Travel: May involve travel Other Requirements: Upon employment,
must be able to learn and become proficient in: ARC programs and
procedures Volunteer Management Financial Management Cultural
Competency Emergency Management Practices Community Government
Partnerships Supply chain and warehousing Disaster technical
expertise Essential Functions/Physical Requirements: Depending on
work assignment, may require ordinary ambulatory skills sufficient
to visit other locations; or the ability to stand, walk and
manipulate (lift, carry, move) light to medium weights of up to 20
pounds. Requires good hand-eye coordination, arm, hand and finger
dexterity, including ability to grasp, and visual acuity to use a
keyboard, operate equipment and read technical information. Overall
mobility is essential. May include sitting for long periods of
time, driving a vehicle and working under challenging conditions.
Work Conditions:Work is performed indoors with some potential for
exposure to safety and health hazards related to emergency services
relief work. May travel and participate in meetings and conferences
throughout chapter jurisdiction, state and Red Cross system.
Because the Red Cross is a disaster response organization, staff
may be asked to be on 24-hour call during period of major disaster.
This position is an exposure determination 0 in view of the fact
that normal work involves no exposure to blood or blood components
and/or human body fluids or tissue samples as a result of splashes,
spills, and/or needlesticks or performance of or assistance in
first aid. Apply now! Joining our team will provide you with the
opportunity to make a difference every day. The American Red Cross
is an Equal Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law. The American Red Cross is a
diverse nonprofit organization offering its employee's professional
development and growth opportunities, a competitive salary,
comprehensive benefits, and a collaborative team spirit
Keywords: American Red Cross, Missoula , Disaster Program Specialist, Other , Missoula, Montana
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