Senior Business Analyst
Company: MAXIMUS
Location: Missoula
Posted on: May 3, 2024
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Job Description:
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing
health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to
deliver services that have a profound impact on people's lives.
From assessments and health services to employability programmes
and specialist support, we do work that matters with people who
care.
The Senior Business Analyst will serve as a liaison between
stakeholders and end users, and the project team, delivery, and
solution roles.
Analyse and evaluate large and complex business systems, processes,
and user needs, whilst supporting system and process solutions that
align to the overall project and/ or programme objectives.
Documenting and facilitating the prioritisation of project
deliverables and outputs against specified business
requirements.
Consistently produce high quality project documentation and
artefacts with little or no supervision.
Implement solutions in compliance with project standards via
established delivery frameworks.
FTC until September 24
---Work on projects of varying size, ranging from large-scale,
complex projects often involving multiple internal and external
components and matrix partners, to smaller tactical deliveries.
Undertaking assigned projects and see changes through to completion
in a timely, efficient and cost-effective manner.
---Analyse existing large and/ or complex business processes to
identify alternative solutions and recommend new approaches.
---Translate user requirements into varying formats of recognised
artefacts including specifications, user stories and modelling
processes. Documenting workflows and results of business analysis
and obtain sign-off from relevant stakeholders.
---Coordinate activities with the Product Management function to
prioritise features/ functionality development, preparing features
and associated user stories for inclusion in a particular release
and a particular sprint. Working with project leads, programme/
portfolio management, senior stakeholders and Scrum team(s) to
create and define user stories and supporting artefacts for product
features and enhancements.
---Publication of high-quality business requirements and
maintenance of functional specifications. Including the peer review
of other Business Analyst outputs and artefacts to ensure quality
of documented project input/output.
---Assess feasibility of alternative solutions (for both technical
and business sustainability) and work closely with stakeholders to
ensure that delivered systems meet the business need.
---Engage stakeholders to provide the link between the business/
Product leads, development teams and any third-party regarding
software functionality and/ or solution design, throughout the
development lifecycle.
---Question and challenge peers and managers where processes and
procedures do not meet expectations and any activity that may
impact colleagues and/ or customers.
---Day-to-day management of changes to requirements in relation to
the delivery plans to ensure agreed scope and deadlines are
met.
---Day-to-day management of project or change deliverables in line
with either the project plans or backlog delivery expectations.
---Involvement with defining test cases and support of system and
acceptance testing.
---Lead communications with relevant teams to ensure that
appropriate change management standards and requirements are
achieved in line with project objectives.
---Fault investigation and defect tracking (post-live support).
---Production and presentation of training and user guide
documentation.
---Respond to changes/ business requests and helpdesk requests
(where necessary).
---Constructively engage with the project team, in support of
project objectives (where required). Acting as a role model for
Business Analysis as a professional service.
---Contribute to continuous improvements to competency and quality
standards.
---Represent requests to update/ change IT systems via any agreed
Project or Change Authority Board.
---To observe, monitor and comply with business policies and other
regulations (e.g. GDPR regulations, Information Security, etc.) in
the performance of duties.
---Ensure there is appropriate debate, discussion and challenge of
risks within areas of responsibility.
---Enhance the risk management culture within UK PMO for the
effective identification, management and reporting of risk within
your area of responsibility.
---To attend all relevant project related meetings and
ceremonies.
---Work autonomously with little or no supervision.
---Achieve and demonstrate levels of competence and quality
required to fulfil job requirements.
Coaching & Personal Development
---Actively engage in training, using acquired skills to build
business analysis capability in others.
---To keep up to date with methodologies, standards and tools
required to contribute to own managerial, technical and
professional growth.
Essential
---3-4 years of experience of analysing, documenting and delivering
business processes of a consistent high quality.
---3-4 years of experience eliciting requirements specifications
for IT based Systems.
---Proven ability of using core Microsoft Office products including
MS Visio.
---Demonstrable experience of both agile and traditional/ waterfall
delivery project frameworks.
---Demonstrable knowledge of project management planning and
governance.
---Skilled knowledge BPMN 2.0 or UML modelling notations.
Desirable
---Knowledge of project steering committee processes and Senior
Management reporting.
---Knowledge of SAFe Agile practices and Prince 2 methodology.
---In depth knowledge of other modelling notations not exclusive to
BPMN 2.0 or UML.
---Demonstrable experience in implementing large scale
transformation projects.
---Knowledge of business processes and project delivery in the
context employment, health and/ or disability services.
Individual Competencies
---Skilled in identifying, capturing and documenting effective and
detailed business requirements.
---Proven track record in the facilitation of business stakeholders
to draw out clear, concise, focused and unambiguous
requirements.
---End to end experience of the project/ development lifecycle.
---Proven experience interacting directly with end users and
business stakeholders.
---Excellent organisational and time management skills.
---Excellent verbal and written communications skills, from
technical staff through to board members and similar external
contacts.
Key Business Priorities
Internal
---Leadership Teams - Key stakeholders that will perform project
sponsor, business lead and solution lead roles
---Central Services - In particular, teams/ stakeholders as
required to support project delivery
---UK PMO - Team meetings, support, resources, knowledge sharing,
training, reporting
---All UK Colleagues - As required in the context of project
delivery
External
---Strategic Partners/ 3rd Party Suppliers - As required for
operational and project delivery
Systems/ Interfaces
---Business Systems - including case management, finance, BI,
intranet, O365/ SharePoint
---IT Infrastructure and databases
---Third party software and data providers
EEO Statement
Maximus is committed to developing, maintaining and supporting a
culture of diversity, equity and inclusion throughout the
recruitment process. We know that feeling included has a dramatic
impact on personal wellbeing and are working to ensure that no job
applicant receives less favourable treatment due to any personal
characteristic. Advertisements for posts will include sufficiently
clear and accurate information to enable potential applicants to
assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to
the recruitment, retention and career development of people with
disabilities and long term conditions. The Disability Confident
scheme includes a guaranteed interview for any applicant with a
disability who meets the minimum requirements for a job. When you
complete your job application you will find a question asking you
if you would like to apply under the Disability Confident
Guaranteed Interview Scheme. If you feel that you have a disability
and apply under this scheme, providing that you meet the essential
criteria for the job, you will then be invited for interview.
YourGuaranteed Interview application will only be shared with the
hiring manager and the local resourcing team. Where reasonable,
Maximus will review and consider adjustments for those applicants
who express a requirement for them during the recruitment
process.
Keywords: MAXIMUS, Missoula , Senior Business Analyst, Professions , Missoula, Montana
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