Front Desk Agent- The Wren
Company: Columbia Hospitality
Location: Missoula
Posted on: May 26, 2023
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Job Description:
Front Desk Agent - The Wren
Master multitasker. Memory Maker. No two days are the same:
delight, problem solve, and make the day for our incredible guests.
You thrive in a fast-paced and dynamic environment, responsible for
efficiently handling guest check-in and check-out processes
including room credits, keys, guest issue resolution and special
requests. Support the Guest Services and the Front Office team with
financial and service-related tasks to create unique and meaningful
experiences for guests who can't wait to return.
Let's start off with the most important part - what's in it for
you:
The Perks
*Eligibility of perks is dependent upon job status
"People never forget how you made them feel." Maya Angelou's famous
statement serves as a rallying cry throughout Columbia Hospitality
and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek
extraordinary individuals who drive our brand promise of Creating
Exceptional Experiences. We are a people-first organization,
ignited from the inside to succeed on the outside. We are a
tight-knit, inclusive, values-driven team and we trust one another
to have each other's backs. We show up every day with open hearts,
an inclusive mindset, and genuine respect for those around us. We
have fun, grow together, and strive to leave a positive lasting
impression on everyone we meet.
What you'll do:
The Brass Tacks
Where you'll work:
Located in the heart of downtown Missoula, The Wren offers 73
one-of-a-kind guestrooms designed with the Missoula traveler in
mind. Drawing inspiration from the thriving culture and picturesque
views out the front door, The Wren also provides a courtyard oasis
in the middle of the city. Missoula's best coffee, Black Coffee
Roasting Co, is anchored on the ground level with an indoor/outdoor
cafe, pairing perfectly with 500 square feet of executive meeting
space right off The Wren front lobby.
Knowledgeable local Guides fill The Wren, waiting to advise guests
on personalized hot spots to visit, whether that's the perfect
pint, the best hiking or biking trail, or the recommended water to
hit based on the time of year. No matter what you're looking to do
in Missoula, The Wren is your base camp for Western Montana
adventure.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer
committed to an inclusive environment without regard to age, race,
color, ancestry, national origin, religion, disability, sex, gender
identity or expression, sexual orientation, or any other protected
status in accordance with applicable law. We strive for excellence
in every position within the company and select the most qualified
people who embrace our service philosophy and these values.
Accountability - Creativity - Enthusiasm - Honesty - Inclusion -
Respect
Columbia Hospitality is a national management and consulting
company with more than 25 years of experience in creating
hospitality solutions and delivering exceptional experiences. Our
portfolio includes award-winning hotels and resorts, premier
residential communities, restaurants and bars, private and public
golf clubs, conference centers, and distinctive venues. Columbia
Hospitality has been consistently recognized as one of the Top
Companies to Work for in Washington by Seattle Business Magazine
and Puget Sound Business Journal for their commitment to creating a
fun, dynamic and nurturing work environment for team members.
Other details
Apply Now
Keywords: Columbia Hospitality, Missoula , Front Desk Agent- The Wren, Sales , Missoula, Montana
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