Front Desk Agent- The Wren
Company: Columbia Hospitality
Posted on: May 26, 2023
Front Desk Agent - The Wren
Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can't wait to return.
Let's start off with the most important part - what's in it for you:
*Eligibility of perks is dependent upon job status
"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you'll do:
The Brass Tacks
Where you'll work:
Located in the heart of downtown Missoula, The Wren offers 73 one-of-a-kind guestrooms designed with the Missoula traveler in mind. Drawing inspiration from the thriving culture and picturesque views out the front door, The Wren also provides a courtyard oasis in the middle of the city. Missoula's best coffee, Black Coffee Roasting Co, is anchored on the ground level with an indoor/outdoor cafe, pairing perfectly with 500 square feet of executive meeting space right off The Wren front lobby.
Knowledgeable local Guides fill The Wren, waiting to advise guests on personalized hot spots to visit, whether that's the perfect pint, the best hiking or biking trail, or the recommended water to hit based on the time of year. No matter what you're looking to do in Missoula, The Wren is your base camp for Western Montana adventure.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability - Creativity - Enthusiasm - Honesty - Inclusion - Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Front Desk Agent - The Wren
Keywords: Columbia Hospitality, Missoula , Front Desk Agent- The Wren, Sales , Missoula, Montana
here to apply!