PT Optical Sales Associate - Missoula, Montana
Company: Shoptikal, LLC
Location: Missoula
Posted on: November 20, 2023
Job Description:
Are you looking for an opportunity to provide great customer
service and patient care and grow your career? Shopko Optical is
seeking a Part-Time Optical Sales Associate to join our team in
Missoula, Montana!
No experience necessary, On the job training provided.
POSITION SUMMARY:
Provide excellent patient and customer service in the selection,
ordering and dispensing of eyewear. Complete pre-screening
activities prior to patient exams. Prepare work orders for Optical
Lab. Process medical billing information. Maintain frame
inventory.
Taking Care of our Teams who Take Care of our Patients
- Competitive Wages & Incentives
- 401K with Match
- Vacation Pay/Personal Day
- Volunteer Time Off
- Sick Pay for Hourly Teammates
- Health & Wellbeing Benefits
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
- Provide excellent customer and patient service according to
company and store standards
- Analyze patient eyewear needs
- Recommend specific lenses, lens coatings and frames to satisfy
patient needs
- Assist patients in selecting frames according to style and
color. Ensure frames are coordinated with facial and eye
measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments
- Show patients how to insert, remove and care for their contact
lenses
- Assist Optometrist with case histories and screenings BUSINESS
AND OPERATIONAL STANDARDS
- Maintain a complete knowledge of third-party plans and
claims
- Explain promotions and special lens offerings to patients and
customers
- Balance accounts
- Prepare work orders containing specific instructions for
Optical Lab
- Process medical billing information
- Ensure proper merchandising of frame inventory MINIMUM
KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
- High School Graduate or equivalent
- Maintain license as required by state
- To become Certified, teammate must complete Shopko OCE
Certification requirements and calendar modules
- Previous experience in an office and/or optical dispensing is
preferred
- Able to handle multiple customer interactions/phone calls at a
time
- Able to work with patient eyewear needs including analyzing
prescriptions, repairs and adjustments and lifestyle dispensing
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
- Ability to effectively communicate at all levels within the
organization through written and two-way verbal communication
- Able to read and write at a high school graduate level
- Able to sit or stand for extended periods of time
- Able to operate various office equipment (e.g., personal
computer, telephone, fax machine, copier, etc.)
- Ability to lift 10 to 20 pounds
- Ability to see (Near, Distance, Color, and Depth
Perception)
- Manual and finger dexterity, as well as hand/arm
steadiness
- Ability to grip and hold items
- Good eye and hand coordination
- Able to operate a cash register, various optical equipment and
tools
- Able to work normal and/or extended (evenings, nights, and
weekends) office hours to meet established deadlines
- Able to travel independently to support Company objectives and
personal development
These statements are intended to describe the general nature and
level of work performed by teammates assigned to this job
classification. They are not intended to be an exhaustive list of
all responsibilities, duties and skills required.
Keywords: Shoptikal, LLC, Missoula , PT Optical Sales Associate - Missoula, Montana, Sales , Missoula, Montana
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